Program Managers

Avis de recrutement

Program Managers

Location : Goma

Length of the assignment : 1 year renewable

Closing date : 30th May 2014



      I.        Context


DAC Aviation is the largest operator of Dash-8 in Africa and specialized in humanitarian air transport. DAC Aviation provides to humanitarian organizations, UN Organizations and International Organizations a safe and reliable air transport service for both passengers and cargo.

    II.        Job summary :

DAC Aviation is seeking an exceptional, driven and experienced candidate with demonstrated managerial, logistics, financial and administrative skills. The successful candidate will ensure the smooth and efficient running of DAC Aviation outstations, operations and will report to the Program Director, based in Nairobi. He/she will represent DAC Aviation and will maintain excellent working relationship with local authorities and other stakeholders in the country.

   III.        Main duties and responsibilities :


1.    Human Resources and Administration

-        Responsible for staff recruitment, monitoring, scheduling, training, coaching and evaluation ;

-        Update the organizational chart and job descriptions when required

-        Enforce Staff policies and procedures including the Code of Conduct ;

-        Supervise the different meetings of the month and insure the adequate reporting ;

-        Responsible for the renewal and follow up of all the contracts signed by DAC Aviation in DR Congo in accordance with the law ;

-        Maintain and improve the communication and reporting system between field bases under his/ her responsibility and Head Office in Nairobi.


2.    Finance

-        Develop budget, monitor expenses, draft financial reports ;

-        Insure and control the payment of all suppliers in DR Congo ;

-        Responsible for DAC Aviation payroll in DR Congo ;

-        Guarantee the supply of cash for all field offices in DR Congo ;

-        Manage with cost efficiency accommodation, food and transport for staff and Crew ;

-        Insure the appropriate recording of expenditures in respect with the monthly deadline ;

-        Ultimately responsible for Jet A1 fuel setting up.


3.    Logistics and IT

-        Responsible for all local procurement according to DAC Aviation policies and procedures ;

-        Responsible for all DAC Aviation facilities (office and crew house) and Equipment ;

-        Ensure all crew houses have the following services functioning at all time: electricity, water supplies (hot water for shower/bath), internet, DSTV, meals (breakfast, lunch, dinner and snacks) and access to transportation 24h/7 ;

-        Update, manage and account for both stores & assets inventory according to DAC Aviation policies and procedures on a monthly basis ;

-        Ensure Internet connection works efficiently without interruptions; research and advise on ways to improve field base Information System if required ;

-        Ensure all computers and peripheral hardware are properly maintained or repaired as required; ensure all stations are protected from viruses, etc.;

-        Supervise the coordination of travel plans for national and expatriate staff as well as guests, and arrange visas ;

-        Ensure all stations and/or servers have back-ups at all time ;

-        Insure the monthly reporting for all logistic matters according to DAC Aviation policies and procedures.


4.    Security

-        Develop and update security plan for all DAC Aviation office and Crew house ;

-        In charge of DAC Aviation staff’s security ;

-        Follow closely the security situation in the region and provide day-to-day security briefing to staff, visitors and advise Head office accordingly.


5.    Operation Management

-        Ultimately responsible for the timely renewal of the entire DAC aircrafts' licenses to ensure no interruption of the operation ;

-        Monitor our quality of service and take necessary measures to maintain high quality standard ;

-        Deal with partner organizations who do not respect SOPs or jeopardize the safety and security of our operations ;

-        In collaboration with the Air Operation Manager, responsible for the overall discipline, welfare and morale of crew ;

-        In conjunction with the operation department, maintain proper records of flight operation information (i.e. ledgers, FHS, Manifest, Tech sheets) ;

-        Supervise the compilation of statistical records on a monthly basis ;

-        Supervise the reservation department and the implementation of the on line reservation system ;

-        Supervise the Operation Team in their function of collecting and disseminating information as appropriate.


  IV.        Required skills


-        Strong leadership and demonstrated organizational, management and supervisory skills in a cross-cultural situation and stressful environment ;

-        High integrity, self-driven, team-oriented, hard working, flexible and with excellent communication, team building and negotiation skills ;

-        Report writing skills ;

-        Cultural sensitivity and adaptability ;

-        Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action ;

-        Judgment and Decision Making: Considering the relative costs and benefits of potential actions to choose the most appropriate one ;

-        Management of Human Resources: Motivation, developing and directing people as they work ;

-        Coordination - Adjusting actions in relation to others' actions ;

-        Critical thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approached to problems.


    V.        Experience and knowledge

-        Degree or Advanced Education in Administration, Business, Management, Logistics, or related field ;

-        At least 4 to 5 years experience in operations and office management ;

-        Experience in the aviation industry is a strong asset ;

-        Knowledge of and working experience in the region ;

-        Experience in working in a security high risk environment and experience with leading on security issues ;

-        Ability to adapt and flexible ;

-        Commitment to increase the capacity of national staff ;

-        Proficiency with Excel, Word and other Office applications ;

-        Fluency in written and spoken French and English and working knowledge of Swahili is a strong asset ;

-        Extraordinary organizational skills, attention to detail and quality control ;

-        Ability to work independently, solve problems and supervise support staff ;

-        Strong understanding of humanitarian principles.

To join the DAC Aviation Team, kindly forward your career profile to : We thank you for choosing DAC ! Au plaisir !

How to apply :

To join the DAC Aviation Team, kindly forward your career profile to: We invite you to visit our website at