Communications Specialist

Avis de recrutement


Communications Specialist

Lieu d’affectation : Kinshasa

Type of Contract : FTA International

Post Level : P-4

Duration of Initial Contract : One year

Date de clôture : 27 Février 2013


I.              Background


Under the guidance and general supervision of the Country Director, and direct supervision of the Deputy Country Director/Programme and in consultation with the Communication Office (COA) in New York, the Communications Specialist implements the corporate communications strategy, designs, manages and facilitates the implementation of the Country Office communications and publication strategies with a view to influence the development agenda, to promote public and media outreach and to mobilize political and financial support for UNDP.

The Communications Specialist supervises and leads the communications staff of the country office and has a strong regular working relationship with the Regional Communications Manager. The Communications Specialist also works in close collaboration with the Business Development, Programme and Operations teams, staff of other UN Agencies, UNDP HQs staff (Communications Office) and Government officials, international and local media, subject matter experts, multi-lateral and bi-lateral donors and civil society ensuring successful UNDP communication strategy implementation.

A communications strategy tightly linked to program priorities helps position the Country Office in key development markets as a thought leader in ways that boost demand for various service lines and increase overall business opportunities.


II.             Responsibilities


Summary of Key Functions:

-       Planning and design of internal and external strategies for communications and outreach ;

-       Elaboration and implementation of the publications strategy and plan ;

-       Supervision of the design and maintenance of the UNDP web site, intranet, CO web-based knowledge management system and effective use of electronic social media ;

-       Support to business development ;

-       Facilitation of knowledge building and knowledge sharing ;

-       Effective management of the Communications Office and supervision of Communications staff.

1.     Ensures planning and design of internal and external strategies for communications and outreach focusing on achievement of the following results:

-       Planning and elaboration of communications needs assessments for CO (projects, country programme and corporate change initiatives, etc) ;

-       Elaboration of the CO communications and outreach strategy based on the corporate communications strategy ;

-       Constructive and timely advice on inclusion of communications components in programme formulations to integrate advocacy and communication strategies into all aspects of UNDP’s development programme.

2.     Ensures elaboration and implementation of the CO publications strategy and plan focusing on the achievement of the following results:

-       Elaboration and implementation of the CO publications strategy and plan based on the corporate publications policy.

-       Identification and development of storylines for publications and substantive articles contributing to debates on key development issues.

-       Coordination and management of all CO publication activities, including content management, norms for publishing, design, liaison with printers and other suppliers to oversee production and supervision of publications dissemination.

3.     Supervises the design and maintenance of the UNDP web site, intranet, CO web-based knowledge management system focusing on achievement of the following results:

-       Design of the office web sites based on corporate requirements in cooperation with the ICT staff ;

-       Supervision and preparation of the content for the web sites ensuring consistency of the materials ;

-       Supervision and management of corporate social media like Facebook, Twitter and YouTube.

4.     Supports the business development focusing on achievement of the following results:


III.            Launches and campaigns

Creation and promotion of campaigns to local and regional media that position UNDP and influences the development agenda based on current programme and new initiatives.

Management, promotion and dissemination of corporate advocacy materials for launching flagship initiatives and publications such as the Human Development Report.
Formatting, packaging and submission of programme initiatives for donor review in close collaboration with programme staff.

Creation, promotion and maintenance of public information campaigns on UNDP activities, results of MDGs, UN Reform, etc. in association with other staff from Business Development Team.

IV.           Outreach

Promotional activities to position UNDP as a substantive thought leader within the development space. Increased coverage and understanding of the UNDP’s work in the country or practice area through development and maintenance of media contacts and providing newsworthy information to national public and donors. Development and maintenance of close contacts with government officials, multilateral and bilateral donors, civil society and private sector for implementation of the communications strategy, organization of roundtable discussions, press conferences, briefing sessions, interviews, launches, etc.

Forging of a “one UN” image through publicizing the significance of local UN reform efforts, joint programmes, common services. Organization and implementation of joint UN information campaigns (UN Day, World AIDS Day, etc.)
Ensured access for journalists to subject matter experts.
Regular newsletter to donors.
Donor reports, civic education and community awareness where appropriate to support projects.

V.            Public information

-       Effective responses to inquiries for public information materials.

-       Innovative and creative solutions to sensitive or corporately strategic public communications issues.

-       Advocacy and promotion of UNDP mandate, mission and purpose

1.     Ensures facilitation of knowledge building and management focusing on achievement of the following results:

-       Identification and synthesis of best practices and lessons learned directly linked to programme country goals and activities.

-       Monitor practices, and project-specific news and developments in order to ensure guidance to the office that reflects the best and most current available information.

-       Provides advice and support to UNDP inputs to CCA, UNDAF, CPD and other documents

-       Sound contributions to knowledge networks and communities of practice including corporate communications repositories.

-       Organization and provision of training, consultancy and advice to UNDP staff on communications.

2.     Ensures effective management of the Communication Office and supervision of the Communications team focusing on achieving the following results, and contributes to the advancement of development issues in the UN Communications Group

-       Effective management of the Communications Office, including management of translations and contractual matters.


VI.           Impact of Results


The key results have an impact on creation of effective communications and dissemination of information on UNDP as UN’s global development network. In particular, the key results have an impact on implementation of UNDP communications and publication strategies, as well as reaching resource mobilization targets. Communications become a strong component of business development in the CO.


VII.          Competencies


1.     Corporate Competencies:

-       Demonstrates integrity by modeling the UN’s values and ethical standards ;

-       Advocates and promotes the vision, mission, and strategic goals of UNDP ;

-       Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability ;

-       Treats all people fairly without favoritism.

VIII.         Functional Competencies:


1.     Knowledge Management and Learning

-       Shares knowledge and experience and contributes to UNDP Practice Areas ;

-       Encourages office staff to share knowledge and contribute to UNDP Practice Areas ;

-       Develops deep knowledge in Practice Areas ;

-       Demonstrates strong coaching/mentoring skills, regularly providing helpful feedback and advice to others in the office ;

-       Actively works towards continuing personal learning and development in one or more Practice Areas, acts on learning plan and applies newly acquired skills.

2.     Development and Operational Effectiveness

-       Ability to elaborate and implement communications and publications strategies ;

-       Demonstrated effectiveness in developing media campaigns, including well-written information about UNDP, its objectives and activities ;

-       Ability to effectively manage an advocacy campaign ;

-       Ability to effectively plan and manage the Unit ;

-       Communicates sensitively and effectively across different constituencies ;

-       Demonstrates strong IT skills.

3.     Management and Leadership:

-       Focuses on impact and result for the client ;

-       Leads teams effectively and shows conflict resolution skills ;

-       Consistently approaches work with energy and a positive, constructive attitude ;

-       Demonstrates excellent ability to write and communicate orally with accuracy and professionalism ;

-       Builds strong relationships with clients and external actors ;

-       Demonstrates openness to change and ability to manage complexities ;

-       Responds positively to critical feedback and differing points of view.

IX.           Required Skills and Experience


1.     Education:

-       Master's degree in media relations, journalism, publishing.


2.     Expérience:

-       At least 7 years of relevant experience at the national or international level in public relations, communications or advocacy ;

-       Previous experience with a multilateral or international organization is helpful but not mandatory ;

-       Experience in the usage of computers and office software packages, good knowledge and experience in handling of web-based management systems.

X.            Language Requirements:

-       Perfect written and spoken French and English and ability to write clearly and concisely.

UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.

Fund: 11300


UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.